Show & Ticket Policies

We do not issue refunds on tickets purchased. Please check your tickets carefully at time of purchase to ensure they are for the correct performance date and time. Should you not be able to attend your performance, you may turn in your tickets prior to the performance for a tax-deductible donation of their value to the Neptune Theatre Foundation.

Tickets can be exchanged up to 48 hours before the performance date for another date of the same production. A $3.00 exchange fee per ticket will apply. The Neptune Theatre Box Office must be contacted directly at (902) 429-7070 in order to exchange to another date (this service is not available online).

Latecomers will not be permitted to enter the auditorium until a suitable break in the performance at which time seating will be at the discretion of Management. Management reserves the right to: refuse admission and refund purchase price; alter or change a performance.

We welcome children old enough to enjoy our productions, however children under 4 years are not permitted in the thatre. Tickets must be purchased for any child attending a performance, and children must be seated where they can be supervised by a parent or guardian.

The use of photography or any other recording devices (including cell phones that record images) is strictly prohibited at Neptune Theatre before, during and after all performances. Failure to comply with this policy may mean confiscation and deletion of pictures by Neptune management.

We remind you to please turn off all cell phones and mobile devices. Texting during a Neptune Theatre performance is also forbidden.

Event date and time, and occasionally lineup are subject to change – refunds related to re-scheduled events will be announced for postponed or cancelled events. Please provide a contact number or email at time of purchase so we may contact you in the event of such changes.

Glamorous Hollywood meets Rustic Ireland in a clash of cultures

Stones in His Pockets has been seen by over 2 million people, don’t miss this hilarious and moving tale of a quiet Irish community turned upside down by the arrival of a Hollywood movie shoot.

"Very funny!"  Irish Times

Learn More

This "tale as old as time" is a classic musical love story filled with unforgettable characters, lavish sets and costumes, and dazzling production numbers including “Be Our Guest” and the beloved title song. Experience the romance and enchantment of Disney’s Beauty and the Beast.

Nominated for 9 Tony Awards including Best Musical.

Meet the Kim family! They’re getting standing ovations across the country!

“There are many reasons to cheer… join the celebration” – TORONTO STAR

“Stomach-hurtingly funny”, “Dramatic and moving” – NOW MAGAZINE

Could the department store Santa be the real thing?

Author Valentine Davies got the idea for Miracle on 34th Street while struggling through the Christmas shopping crowds, trying to find a present for his wife. The commercialism he saw made him wonder what the real Santa Claus would make of it all.

A mystery and a love story spanning five decades.

Based on the classic novel by Wayne Johnson, The Colony of Unrequited Dreams is a retelling of Newfoundland’s first premier Joseph Smallwood. Smallwood was charismatic and controversial. While many Canadians today remember Smallwood as the man who brought Newfoundland into the Canadian Confederation, many Newfoundlanders remain sharply divided as to his legacy.

His music needed one thing. Her.

Join us for a beer on set!  The set is actually a working bar, so you’ll not only experience a musical with scads of awards, but you’ll also be able to mosey up on stage and share a pint.

Winner
8 Tony® Awards including Best Musical
Oscar Best Original Song, Falling Slowly
Grammy® Award Best Musical Theatre Album